Return & Exchange

All products purchased from theartsywalls.com can be exchanged within 14 days of purchase only if:

• The item(s) are faulty, damaged, or defective at the time of delivery.
• The item(s) do not match the original specifications of the product or are found to be not the same as you had actually purchased.

You must notify us within 3 days of delivery by writing to sales@theartsywalls.com or through WhatsApp at +92 305 6005000 if you want to raise a dispute. At The Artsy Walls, we look at each dispute on a case-by-case basis and try to be fair to both parties.

A replacement will be sent in case a defective, faulty, or damaged item is shipped. You will be required to email photographic evidence of the defective item to sales@theartsywalls.com within 14 days of purchase before any claims can be processed.

There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

• Exchange requests made outside the specified time frame.
• The product is damaged because of use.
• The product has tampered.
• Anything is missing from the package, including price tags, labels, original packing, freebies, and accessories.

Refund

We have no policy for a refund; however, in the case of non-availability of the article or if the received item is in a flawed condition, a coupon of the same amount will be issued, which will be available online only.

Order Cancellation

The Artsy Walls reserves the right to cancel your order for reasons including the unavailability of stock, declined payment, or the inaccuracy of pricing.

There will be no return and exchange on sale articles.